Customer Policies

Privacy Policy

Privacy Policy

Effective Date: 2026

This Privacy Policy describes how Joey Sport collects, uses, stores, and discloses information when you visit the Joey Sport website, create an account, place an order, apply for a Dealer or Affiliate & Creator account, contact Joey Sport, or otherwise use Joey Sport services.

For questions about this Privacy Policy or privacy-related requests, please contact support@joeysport.com.

1. Information We Collect

Joey Sport collects only the information reasonably necessary to process orders, provide requested services, manage accounts, communicate with customers, prevent fraud, and operate our website.

We do not sell personal information or share it with third parties for advertising purposes.

Depending on how you interact with Joey Sport, we may collect information you provide when placing an order, creating or using an account, contacting us, or participating in our Dealer or Affiliate & Creator programs, as well as limited information necessary to operate and secure our website.

Not every type of information is collected from every visitor. You may browse the Joey Sport website without creating an account or placing an order.

2. Account & Authentication Information

Account authentication is handled through Joey Sport's authentication infrastructure. Joey Sport application code does not store or have access to customers' plaintext passwords.

When you create an account, you may be asked to verify your email address for security purposes. Joey Sport uses reasonable measures to protect account credentials and authentication processes.

3. Payment Information

Payments are processed through Stripe, a third-party payment processor. Joey Sport does not store full credit or debit card numbers.

Stripe may collect and process information necessary to complete your payment, including payment credentials, billing information, and transaction information. Stripe's handling of your information is governed by Stripe's privacy policy and terms.

Payment options made available during checkout may include cards, supported digital wallets, and supported financing or payment methods. Available payment methods may change and are not guaranteed for every order.

4. How We Use Information

We use information as reasonably necessary to process and fulfill orders, provide customer service, manage accounts and programs, communicate with customers, prevent fraud, maintain website security, and operate and improve Joey Sport's services.

We may also use information as necessary to comply with applicable legal, tax, accounting, and business obligations.

5. Cookies & Similar Technologies

Joey Sport uses first-party cookies and browser storage for necessary website functions, including login and authentication sessions, shopping-cart functionality, checkout and account linking, affiliate and referral attribution, and website preferences.

Affiliate attribution may remain associated with a visitor for a period of time after using an Affiliate & Creator referral link or code.

6. Analytics & Advertising Technologies

Joey Sport does not currently use third-party analytics or advertising tracking technologies on this website.

Joey Sport may use analytics or similar technologies in the future to understand website performance and improve our services. If our practices materially change, this Privacy Policy will be updated accordingly.

7. Affiliate & Creator Referral Tracking

When a visitor uses an Affiliate & Creator referral link or referral code, Joey Sport may use a first-party identifier to attribute qualifying purchases to the appropriate Affiliate & Creator.

Joey Sport may also use transaction and fraud-prevention signals to identify self-purchases, duplicate attribution, abuse, or other activity that may violate program rules.

8. Dealer & Affiliate Information

Dealer and Affiliate & Creator applicants may provide additional business, contact, social-platform, tax, payout, or verification information as applicable to the program.

Dealer documents such as resale certificates, seller's permits, and business licenses may be stored in private storage for application review, account administration, and verification. These documents are not publicly accessible.

9. How Information Is Disclosed

Joey Sport may disclose information to service providers when necessary to operate the business, including:

  • Stripe, for payment processing
  • Website hosting, database, and authentication providers
  • Email-delivery providers
  • Shipping carriers such as UPS, FedEx, USPS, DHL, and applicable freight or logistics providers
  • Professional advisers or authorities when required by law or reasonably necessary to protect legal rights

Joey Sport discloses only information reasonably necessary for the applicable service or legal purpose.

10. Sale or Sharing of Personal Information

Joey Sport does not sell personal information.

Joey Sport does not currently share personal information for cross-context behavioral advertising.

11. Data Retention

Information is retained for as long as reasonably necessary for the purposes described in this Privacy Policy and as required or permitted for legitimate business, tax, accounting, fraud-prevention, contractual, and legal obligations.

12. Data Security

Joey Sport uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. No security measure is perfect, and Joey Sport cannot guarantee absolute security.

13. Children's Privacy

Joey Sport's website and services are not directed to children under 13, and Joey Sport does not knowingly collect personal information from children under 13.

14. Privacy Rights & Requests

Depending on where you reside, applicable law may provide rights regarding your personal information, such as requesting access, correction, or deletion.

Privacy requests should be submitted to support@joeysport.com. Joey Sport may need to verify your identity before processing a request.

Joey Sport does not currently offer automated account deletion, self-service data deletion, automatic data export, a privacy dashboard, or a California privacy-request form.

15. California Privacy

California residents may have rights under applicable law regarding personal information. This section summarizes relevant categories and purposes at a high level.

Categories of information collected may include identifiers (such as name, email, and phone), commercial information (such as order and purchase history), internet or electronic network activity information (such as session and affiliate attribution data), and geolocation data inferred from addresses.

This information is used for purposes such as processing orders, providing accounts, customer service, shipping, fraud prevention, and legal compliance.

Joey Sport does not sell personal information and does not currently share personal information for cross-context behavioral advertising.

California privacy requests may be directed to support@joeysport.com.

16. Email Communications

Joey Sport sends transactional and service communications such as:

  • Account verification and security emails
  • Order confirmations
  • Shipping and tracking notifications
  • Dealer and Affiliate & Creator account communications

Where applicable, recipients may use an available unsubscribe mechanism for eligible non-essential communications. You may not be able to unsubscribe from essential transactional, order, or security emails that are necessary to provide the service.

17. Third-Party Links

The website may contain links to third-party websites or services, such as carrier tracking pages or payment-related services. Joey Sport is not responsible for the independent privacy practices of those third parties.

18. Changes to This Privacy Policy

Joey Sport may update this Privacy Policy as business practices, technology, or legal requirements change. Material changes should be reflected by updating the effective date or otherwise providing appropriate notice when required.

19. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact support@joeysport.com.